For all your family members’ health needs.
Plus more Rewards points for treats.
Pet Insurance for Canadians
WHY DO I NEED PET INSURANCE?
Our Pet Insurance is underwritten by Petline Insurance Company, one of Canada’s largest and most trusted pet insurance underwriters. Our products offer peace of mind and benefits designed to cover the treatments and care most important to your pet’s health, ensuring your pets live happier, healthier and fuller lives.
With health insurance for your cats and dogs, you can be reimbursed for up to 80% of veterinary costs including x-rays, hospitalization, surgery, dental care and prescriptions.
Our plans also include coverage for medical devices and complementary therapies such as physiotherapy, massage therapy and even acupuncture.
HOW DO I BENEFIT?
✓ Canadian based customer service
✓ Coverage that renews annually
✓ Multiple pet discounts when three or more pets are insured
✓ Hudson’s Bay Rewards points1
WHY SHOULD I CONSIDER PET INSURANCE?
Choose the plan that best suits your needs and budget. If you have more than one pet, multiple-pet discounts are available. You can keep your own vet or any other licensed veterinarian in Canada. While vacationing in North America, you can visit a licensed veterinarian in any province, territory, or in the continental United States.
Pet insurance reimburses you for up to 80% of veterinary costs if your pet becomes ill or injured in an accident. There are three levels of coverage are available.
RATES2 STARTING AT:
$15.23 PER MONTH FOR CATS
$22.59 PER MONTH FOR DOGS
Premiums vary depending on breed and geographical region.
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THREE LEVELS OF COMPREHENSIVE COVERAGE
| Basic Care | Enhanced Care | Enhanced Care Plus | |
| Earn Hudson’s Bay Rewards Annually¹ |
Earn 2,000 Points | Earn 3,000 Points | Earn 4,000 Points |
| Accident | $1,000 per accident | $2,000 per accident | $4,000 per accident |
| Illness | $1,000 per illness, per year | $2,000 per illness, per year | $4,000 per illness, per year |
| Maximum Combined Payable per year for Accidents and Illnesses |
$2,000 | Unlimited | Unlimited |
| Alternative therapy | $350 | $350 | $350 |
| Behavioural therapy | Not Covered | $350 | $350 |
| Medical devices | $350 | $350 | $350 |
| Dental | $200 | $300 | $400 |
Hudson’s Bay Reward Points are awarded to customers for a one-time auto and/or home insurance quote.
Who is
Pet Insurance for HBC Customers is underwritten by Petline Insurance Company, the first licensed insurance company in Canada to focus solely on pet health insurance. Petline Insurance Company has protected over 1.7 million pets in its 30-plus year history and is dedicated to responsible pet ownership.
Contact Us
Get in touch with our team
Have questions? Call or email our pet health insurance experts.
Phone 1-800-664-9204
Email contactus@petinsurancehbc.com
Petline Insurance Company
301-600 Empress Street
Winnipeg, MB
R3G 0R5
Customer Care Centre Hours
Monday – Thursday 7:00AM – 9:00PM CST
Friday 7:00AM – 8:00PM CST
Saturday 8:00AM – 7:00PM CST
Sunday Closed
How do I make a claim?
- Download a claim form or check out your Customer Portal to download your personalized claim form that’s populated with you and your pets information.
- Visit your veterinarian. After you pay your bill, ask your vet or an authorized clinic employee to fill out sections 2 of the claim form. You fill out sections 1 and 3.
- Submit your claim. Send us your completed claim form and itemized receipt to; Email: claims@petlineinsurance.com Fax: 1-866-501-5580 Mail: Petline Insurance Company. 301-600 Empress Street, Winnipeg, MB, R3G 0R5
Have more questions? See our Policy Wordings for complete details on the terms and conditions of Pet Insurance for Hudson’s Bay customers coverage. For all complaints, please download our: Complaint Handling Policy.
Did you know?
Many pet owners consider their furry friends to be an integral part of their family. If you’re concerned about potential health care costs for your pets, pet insurance is a good option in case of accidents, illness and dental costs.
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